Job Position: Graphic Designer

Experience Level: 0-3 Years

Position Code: VITA-VGE01-05-20

Full Time | (Remote / WFH) | May, 2020

Do you love to work autonomously and take ownership? Do you love visual communication, photography, and creating cool illustrations?

We want a passionate graphics creative to help push our visual language into new, exciting territory. Technical skills are a prerequisite, but creative vision, a relentless drive to produce great work is absolutely essential.

1. Create great online collateral for brand and marketing campaigns- design and development of layouts for website/ social media pages and marketing materials, using appealing graphics

2. Edit and create graphics based on the still photographs of our jewelry and photo shoots

The ideal candidate should possess the following:

1. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

2. Ability to communicate and collaborate

1. Beautifully curated portfolio that showcases your creativity and skill

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Job Position: Digital Sales Associate

Experience Level: 0-3 Years

Position Code: VITA-SME01-05-20

Full Time | INDIA (Remote / WFH) | May, 2020

Do you understand the value of winning and are hungry enough to achieve what you deserve? If you do, we would love to hear from you

We are looking for a driven individual to acquire new customers and serve existing patrons. We are committed to serve our prospects and patrons the best in the industry and we want everyone on the team to share that passion.

1. Execute retail and B2B sales plans and achieve daily/ monthly sales targets.

2. Write effective sales communication- content and emails- that convert.

3. To understand voice of our customers and industry trends- to identify opportunities to improve customer experience and sales

4. Be very disciplined in planning your day and in reporting numbers and insights

5. Work cross-functionally with different teammates within the company, e.g. marketing, design & content, to build and execute sales/ marketing initiatives.

6. Be very organized but persistent in converting stale leads in the existing database to success.

The ideal candidate should possess the following:

1. The PASSION to sell

2. The DRIVE to meet sales targets

3. The ABILITY to naturally build relationships with new and existing customers

4. Excellent time management

5. Confident communication - excellent written English language skill

6. Boundless optimism

1. 1-2 years’ experience in selling

2. Under-graduate/ post graduate degree in business management. Candidates in final semester would also be considered

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Job Position: Customer Fulfillment Associate

Experience Level: 0-2 Years

Position Code: VITA-CFE01-06-20

Full Time | INDIA (Remote / WFH) | June, 2020

Do you love to interact with and help solve customers' problems?

We are looking for a committed individual to help build online presence for luxury products across channels and store.  

What you will do:

1. Own the customer experience for a number of online stores, maintaining a strong store culture built on customer obsession. 

2. Responsible for all communication as customer service touch points

3. Become knowledgeable in the digital customer journey, persona’s, customer segments and markets and an expert to how our product catalog, prices, promotions, content and technology tools impact buying behaviors online

4. Update products, descriptions, images, and other customer-facing information to ensure the store front end functionality is optimized

5. Partner with functional areas such as production, merchandising and inventory management to ensure effective solutions

6. Build reports and insights based on recent eCommerce performance data (sales, units, consumer traffic, feedback, repeat, queries etc.)

The ideal candidate should possess the following:

1. Strong customer focus with the ability to see the big picture in day-to-day duties.

2. Ability to remain calm and composed in the face of aggressive deadlines and increased complexity.

3. Able to accommodate flexible work schedule during critical business periods.

4. Exhibits high degree of ownership and accountability.

5. Strong communication skills.

1. 1-2 years of experience in an e-commerce customer service role